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Jeremiah K. | Customer Review

Customer Review - Lauren Bergiel
"Lauren is tops!!! Our family is so grateful for Lauren's partnership in selling our previous home and finding and purchasing our new home. In this market, we feared selling our home, located in the great, but strongly impacted and still developing area of Bronzeville, would be daunting. While selling was daunting at times, Lauren made the process as effective, efficient, and easy as possible. For buying, you can add ""enjoyable"" to the list as well. We met Lauren at an open house she was hosting for a property in the South Loop, one of the areas we were considering moving to. Initially we met her only briefly; she was assisting other clients, and her financing partner, Jim Pomposelli (who I also recommend; see my review for him), was kind to show us around. Lauren followed up with us the following day and really impressed us with her kindness and diligence. We found out that not only did she have insight to the South Loop, she had knowledge and experience with Bronzeville and the West Loop/Greektown, the other area we were interested in. We met with Lauren and she put together a comprehensive, thoughtful, and ultimately effective plan for selling our home. While we were on the market for about 6 months, Lauren actually secured contracts for our place within days of being active on the market. We just ended up going through the sale process 3 times. Despite pre-approval, our first two buyers during the final stages of underwriting could not secure financing. Lauren was very agile and supportive through these stages and effective at getting us info and getting everything back on track when things fell through. Even at 6 months on the market, though, it was still less time than we expected to be on the market. In the end, we ended up with a great buyer and experienced a seamless, satisfactory sale. Finding a home with Lauren was so simple. She was so personable and engaged, that she really keyed in quickly to what we were looking for. The South Loop and West Loop were much hotter markets when we were buying and places were going for less of a deal and they were going pretty quick. That said, she found us a place (in the West Loop) that we instantly knew was ""home"" with no compromises. In fact, we ended up with a few more amenities than we expected and a location that truly could not be more ideal for us. We have owned our new home for just over 3 months and we still can't get over how fortunate our find was. Truly, we are so fortunate to have met Lauren, because she was essential in making the process so wonderful. Thanks Lauren!

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