We were working with a top-rated agent from another well-known real estate company, but we struck out. Nicole happened to be in the neighborhood, having just sold a house down the street that was barely on the market. We had multiple agents ringing our doorbell (from some purchased list of potential home sellers from data mining companies!), but Nicole thoughtfully knocked in case our children were napping. We made several interviews with various agents but our 2-year old loved Nicole like she was his long-lost Auntie, and we knew she was the one for us and didn't bother interviewing any other agents. She was upfront about listing price expectations and provided numerous comps at our initial meeting. Due to our previous experience, we asked Nicole if we could cancel our contract with her anytime we felt that the relationship wasn't progressing the way we anticipated. She replied that we were free to walk away because she wouldn't want any of her clients to be unhappy working with her. Nicole hired a stager to help us update our home before listing, and the stager was also wonderful to work with. We followed nearly every suggestion and these changes almost made us want to stay in our home. Nicole's brother is also a plumber who was able to help us with some last minute fixes, and we even had access to great painters through her. Nicole walked with us through all the preparations and before the end of the first week of listing, we had multiple offers and our house was sold! Nicole was prompt with phone calls, emails, and texts with questions, comments and other concerns, even though her phone was broken at some point. She was very professional from listing to closing and has a great professional team, photographer and attorney included. She was easy to talk with, get along with, and even gave hugs when needed to a stressed-out momma (so very appreciated!). If we move back to the Chicago area, we will definitely be hiring Nicole again. She has become like a friend to our family. We highly recommend Nicole to anyone who needs an agent. She is the epitome of what a solid, wonderful agent should be.
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