Recently, my husband and I moved from the city to a new townhouse in Hoffman Estates. We were lucky enough to work with Rick Panlilio. He was an excellent communicator and advocate through the renting and association process. He gave frequent updates as well as encouragement when needed. He went out of his way to come at night or early in the morning, and even with extra paperwork to assure no details were forgotten. Weeks later, he was thoughtful enough to check in how the new place was so far. Even in the most difficult situations, I was reassured to know Rick was going to help us through it all. I could not thank him enough for all his time and effort. Kelley Sedlacek, Hoffman Estates
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