When my wife and I decided to sell our condo in the spring of 2011 we knew it was not going to be easy. We were looking for an agent with a strong understanding of the Chicago real estate market, a realistic approach given the market conditions, and someone who communicated with us regularly to keep us informed. During our initial meeting Susie presented us with a detailed market analysis and took a tour of our condo to point out small improvements that would help the place show better. After each showing we received a phone call or email to discuss the positive and negative comments. Periodically Susie would call us with recommendations to change our strategy based on changes in the market or similar places that had come on the market or sold recently. We both really appreciated Susie's willingness to have the difficult conversations whether it was about pricing or negative feedback on our place. More than anything we appreciated Susie's experience when it came time to negotiate an offer. We were very happy with the agreement and both acknowledged that we would not have gotten there without Susie's advice and experience. After our great experience with Susie with our sale she was the only agent we considered to help us buy. Again, we were very thankful for Susie's broad knowledge especially as we ended up making an offer on a new construction property. Susie took the time to research the builder's previous work and track down an owner to get their opinion on the quality of construction. We felt very confident negotiating with the builder and settling on a price using Susie's research. Overall we were extremely happy with Susie and everybody she referred us to during the process such as inspectors, attorneys, and mortgage brokers. We would wholeheartedly refer Susie to anybody looking for a real estate agent.
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