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Tina G. | Customer Review

Customer Review - Susie Kanter
As a first time home buyer, I didn't even know where to start. How do I find condos? How do I pick an agent? What do I even want to buy? Luckily, one of my colleagues said, "I have just the agent for you." Enter Susie Kanter of Dream Town Realty. Three words: Educated. Responsive. Caring. Educated - Susie knows the downtown market really well. She's been doing this for almost 2 decades and used to own a mortgage company. When walking through potential places, she'd notice things that I didn't even think to look at. She's not shy, so she'll speak up and ask all of the questions that need to be asked. However, because she's been doing this for a long time, she is well versed in Realtor etiquette...so you know she'll work well with all parties and avoid personality conflicts (critical for this emotional process). Responsive - It is amazing how quickly Susie responds to emails/phone calls. And it's not because she's not busy. She is just an amazing multi-tasker and is able to make you feel valued. She remembered all of the conversations we'd had, so I wasn't repeating myself. Whenever I had a question...and I had plenty...she really took the time to not only answer the question I asked, but also the ones I didn't even know to ask. She'd tell me the answer over the phone...and then she'd write it all in an email to make sure it hit home. Caring - Susie's end goal is to make you happy. There was no pressure to buy...she really wants you to feel good about your decision, so she lays out the facts about the place, gives her opinion, and then leave it to you. She listened to my housing needs / wants and then built our condo viewing day around them. She kept her focus in the price point I established and never tried to pull me out of that range. I felt like she was with me throughout the entire process. The timeframe from when I saw my now condo to when I signed the loan papers was less than a month! I couldn't have done it without her. Tina G, The Loop

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