Ann did a great job helping to sell my place in the difficult 2009 market. Her first piece of good advice was that we work with a stager to make sure the place would show as well as possible. She even brought some of her own belongings to help the condo look its best. When I got an offer, she helped me figure out how to negotiate the right price. After that, she helped with everything else in the process through the closing. When the inspection report came back, she and her husband (a builder) personally helped to fix things for me. Also, I really give her credit for always maintaining a very positive relationship with the buyer and the other agent. She is not even remotely pushy or high strung like some agents can be, and this helped immensely. She let a number of people in to the condo when I was at work for all sorts of things (appraisal, repairs). During the 45 day waiting period from offer to close, I can't even count how many emails and phone calls we exchanged. There are dozens of steps of the sale process, and she always got back to me right away (sometimes within minutes) which I appreciated a lot. This was the first place I ever sold, so I didn't really have the experience to know how to deal with all the little things that come up during the process, and she was always there to help.Aaron, Lakeview
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