I am writing to express my gratitude to Robert Pratt - Real Estate Agent from Dream Town who helped me with my recent purchase of an investment property. Bob, thank you very much for this wonderful experience! I have known Bob for several years now and had asked for his advice in regards to investment properties in the past. Bob was always available to meet and share information without putting any pressure on me "to buy". That was very valuable to me because I felt that he cared about me as a person and wanted me to make the decision when I was ready for it. This past summer I decided that I was ready and I called Bob immediately. At first I was a little nervous about how things would go because I didn't know exactly what I wanted to buy. But right after my first meeting with Bob I already felt relieved because he was asking me questions, listened and made suggestions to help me realize what options I felt comfortable with. Very quickly I was able to see what would work for me and Bob was exactly on the same page. The rest was a very smooth process that I truly enjoyed! In all situations Bob was knowledgeable, organized, thorough, and personable. Bob always got back to me very quickly and went through every step of the process - I never felt alone! He was right there for me at all times to arrange things or to answer my questions. I constantly felt that he truly cared about me and sincerely wanted me to be completely happy with my purchase in every way possible. He also provided a great team of people to work with,- an attorney and a mortgage lender who were professional and very helpful. After just a couple of months I purchased my dream condo, and within 2 weeks of Closing Bob had found me a Tenant at a monthly rent rate that means I am instantly cash flow positive. After the Closing Bob and Lynn have arranged the purchase and Installation of a Washer/Dryer, the sourcing and installation of the units Blinds and even the pre move in cleaning, how much more full service does it get! Everything was much easier than I thought it would be and Bob is to thank for it. Bob is the best and his company/team is great and I wouldn't think of going anywhere else! He provided me with great expertise, good advice and instant help with everything. He is still standing by me and together with his wife Lynn is helping me to manage my investment property and I know I don't have to worry about a thing! This peace of mind is something that I value a lot. When I am ready to buy my next property there is no way I am going to work with anyone else - only Bob. And I know it's going to be great. Can't wait! Anna Roudenko, River North
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