I am writing to commend the service my wife, Vickie, and I received from your agent, Barbara O'Connor and her team, Mary Herman, Jen Geu, and Donna Theisinger. From listing to closing, Barbara arranged and managed the process of the selling of our condo with a level of courtesy and expertise that should thrill you, given the positive reflection her professionalism has on your company. I have already referred Barbara to neighbors and co-workers, and I am confident that they will be equally satisfied with her work. In a time when the Internet and MLS access-selling is making the idea of a "FSBO" sale attractive to many homeowners, brokerage companies need agents whose competence and market experience provide for prospective clients solid reasons not to go it alone in the sale of their homes. Barbara's profile with Baird & WEarner provided just such a rationale for us, and her subsequent advice and efforts on our behalf more than matched the positive expectation created during those initial conversations with her. Thank you for offering to us an agent of Barbara's quality. She is truly an honor to her profession. J. Daignault, Edgewater
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