I am a manager in a customer driven field, banking. In my field I often encounter customers who have been disregarded, overlooked and under-serviced by employees. My recent experience with realtor Nykea Pippion-McGriff was just the opposite. At the end of January I contacted Nykea to advise her that I was looking to buy my first condo. I had spoken with Nykea last year and she was very nice and even took me to a few showings but due to a financial hardship, I was unable to close. I never forgot Nykea's kindness when I was going through my rough period. Because of that kindness, Nykea was the first person I called when I decided the time was right to try again. Nykea once again was patient. She gave me all the information that I needed to be able to make a knowledgeable decision. She walked me through the entire process. I felt guilty a few times for calling her so much but she never hesitated to answer all my questions albeit redundant most times. On issues that I didn't have a clue, Nykea made suggestions and she also suggested people to assist me. She always gave me at least three names and numbers so once again I could make an informed decision. My deal wasn't easy. I had three different close dates because the bank couldn't get it together and the seller had a few issues as well. Nevertheless, Nykea advised me to be patient and she promised me that the deal would go through. I valued her opinion and often consulted her before I made final decisions on things. Nykea was always professional. Needless to say I am now a condo owner! Thanks to Nykea I got EVERYTHING on my wish list. Not only have I recommended her to all my family and friends, but I also wanted to take the time out and let her employer know what an asset you have in her. I really appreciate the hard work and many hours of time that Nykea put in to make my condo buying experience easy. Sheri Coppage, Chatham
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