When I first began my search for a home, I had no idea what this journey would entail, what I thought was a very complex and often times intimidating world. Throughout the whole process, Robert has been nothing but informative and patient when answering all of my questions. He has gone above and beyond to explain everything in detail. I think as a first-time homebuyer, one goes through many phases of not knowing exactly what to look for and we kept on changing our minds. Robert helped me focus on exactly why we were doing this, to own a home for our Future lives. There were many aspects of buying a home that one does not factor into his/her equation. Robert helps bring all those factors to light while being exceptionally thorough and detailed in his explanations. His easy-going and polite attitude in dealing with clients takes away the veil of complexity in buying a home. I was always pleasantly surprised at his attention to detail, as well as his prompt replies to email or phone calls. Robert was always ahead of the game. Every time we had a showing at one of our many locations, Robert was always at the location before we got there. Robert was nothing but honest and transparent with us throughout the entire process. I was never hesitant to ask a question or to give my opinions on any matter. He was very understanding of all our concerns as well as sharing his ideas and thoughts. I have referred Robert to everyone I know who is looking or interested at buying property. I will never buy a home without him. Coming from a person that is used to interacting in the business world on a daily basis, I find it hard to meet people who are trusting and loyal. It's a blessing that I met Robert and he never fails to make me feel like he's always fighting for me and on my side. As someone who has gone through the process and finally found a home, I can't emphasize enough how important Robert was to me. Jaewan, Northbrook
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