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Erin L. | Customer Review

Customer Review - Merav Argov
I found Merav Argov purely by chance. Terrified of the logistical nightmare of purchasing my first condo, I attempted to do some internet searching independently. In no more than a day and a half, I was left frustrated, overwhelmed, and confused. That's when I stumbled upon Merav Argov, whose name was attached as one of the realtors for a property in which I was interested. Although the property ended up being the wrong choice, Merav was undoubtedly the right one. Since this was my first home purchase, I was completely ignorant of the process. I was also clueless about the kind of property that'd be right for me, the location that would suit me best, and even my budget. Chronically indecisive, I knew that I would be a realtor's worst nightmare. As the first step in the process, however, Merav was able to walk me through the plethora of intimidating decisions so we were able to look for homes that fit perfectly within the scope of my wants, needs, and budget. She made time to show me many different properties, and made appointments to fit my schedule, even if it ended up being inconveniently on a Sunday or a later evening. By the end of my home search, I felt confident that I had seen the full gamut of available properties. Although I found my future home early in my search as only the third I'd seen, Merav made sure to show me more properties. This made me really comfortable making the decision to move forward without the fear that there was perhaps something better out there for me, or that I hadn't seen enough properties to make such a substantial decision. When I finally did find the place that was perfect for me, I was both excited and terrified. A first time homebuyer, I had literally hundreds of questions. Although my mid-twenties budget was small, Merav never treated me as a second-class client, and always made time to patiently and kindly respond to my concerns, even if that meant time-consuming phone calls and research. I emailed and called Merav almost daily with various inquisitions, yet Merav was always happily available to help. When it came time for the logistical nightmare of home-buying, Merav was even able to make many helpful recommendations about additional personnel to help with processes such as the inspection and the closing. These individuals were not only just as helpful as Merav, but also saved me an incredible amount of time and money since I did not have to do the painstaking search for them myself. Right before my closing, there was an issue that arose involving a complication with the seller. Because this delayed my closing date, I was overwhelmed with the sudden change in moving day, confused about what was going on, and incredibly frustrated. Although the situation was certainly not ideal, Merav and others she had recommended stepped in immediately as advocates on my behalf, spending innumerable hours dealing with the predicament, and ultimately expediting the process to alleviate additional stress for me. The seller certainly didn't make the process the "first time homebuyer's fairytale," but thanks to Merav, I walked away from the experience thrilled with the result. I couldn't be happier in my new home. I occasionally still contact Merav with a question, and even though it's been over six months since I have officially been her client, she never fails to happily respond almost immediately. She is truly a pleasure to work with, and I couldn't have asked for a better realtor for my first time home-buying experience. When I eventually choose to move again, I plan to contact Merav to help me in the process. Erin Leuschel, Uptown

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