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Colleen OLeary | Customer Review

Customer Review -
I had been considering buying a home for a little while. Being a single woman who never owned a home, needless to say it was an overwhelming idea. I also am a transplant to the area so have no family here or long time contacts to fall back on for advice. Once I made the decision to start the process I spoke to Misha. Immediately my fears and misgivings were put to rest. She led me through the process putting me totally at ease. The first major help was referring me to a mortgage company. The people she suggested were wonderful. They couldn't say enough good about Misha and they treated me like family. They were attentive, focused and helpful. They suggested things for me to do and followed up on every question and concern. While that process was taking place Misha started on her end. At first we just did an online search so that I could get familiar with the market and try to decide what I really wanted. Once I was ready to start really looking Misha was always willing to work around my sometimes crazy schedule to show me things that I wanted to see. Based on these she would choose some additional homes to see also. I can't even express how helpful she was. No question was too ridiculous and she never made me feel like I didn't know what I was doing. If I thought I wanted to see something that she thought might not be all it sounded to be, she'd still be willing to go, but would explain to me the concerns she had and why. Of course, every time she was right. She never pressured me to see anything or to make a decision to quickly. When we finally found the home I wanted she helped me to ask all the right questions so that I was confident in my decision. Again, without any experience with this and no local contacts, Misha came to the rescue. She was able to suggest several attorneys and home inspectors from which to choose. She was with me every step of the way. When negotiations began she was relentless in her efforts on my behalf and helped me to know what to ask and to counter. At the closing she celebrated with me. I could not have done this without Misha nor would I ever want to. I always knew that everything she was doing was in my best interest and she really wanted to help me find my perfect home. Even now, if something comes up and I need something done with the house, I know I can call Misha and with confidence know she will refer me to someone I can trust. Misha goes above and beyond what her job is. She goes out of her way to make her clients feel at ease, confident in their decisions and beyond happy with, not their house, but their new homes. Colleen O'Leary, Villa Park

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