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Peter and Juliet Choi | Customer Review

Customer Review -
There is no better word to summarize the manner in which Robert treats his clients other than "family". From the moment my wife and I shook his hand until the day we walked into our new home, Robert was with us every step of the way. You will not find an individual that possesses both the mastery of the real estate market and the level of dedication to find the perfect home for his clients. When my wife and I first began our search for a home two summers ago, we had very little idea of what the journey would entail. Initially, my wife and I tried to do the home searching on our own but we soon realized that all the places we were looking at were not matching up to what we wanted in our first home together. We sought the advice of a close friend who had recently closed on his home. He recommended that we hire Robert as our agent, stating that he could guarantee that we would never find a better real estate agent in the world. Although I was skeptical of my friend's bold statement, I can also confidently state that after working with Robert over the past two years, you will not find a better real estate agent in the world. After my initial five minute conversation with Robert, he sent me an email with details on eight potential properties all within thirty minutes of our conversation. When it came time to looking at the homes, Robert personally drove my wife and me to all of the locations and he thoroughly explained the benefits and drawbacks of each of them. He never rushed us through any property and he was always sincerely happy to answer the multiple questions we asked. What was also truly wonderful about working with Robert was that he always had a way of making us feel comfortable and he always had our best interests in mind. After a month of home searching, Robert found us our perfect home. Robert transformed the daunting journey of finding a home into something exciting, fun, and pleasurable. Once we found our new home, we were faced with having to sell or rent my wife's condominium to avoid making two mortgage payments. I knew exactly who to call. Within 48 hours of contacting Robert, he was at my wife's condominium to discuss the pluses and minuses of selling vs. renting. Eventually, the decision was made to rent the property. We handed Robert the keys and left it in his hands to rent the unit. Both Robert and his wife, Lynn, listed the property, screened potential tenants, personally showed the unit themselves, and took care of all the paperwork. We did not have to lift a finger. From the time we handed Robert the keys to the time the lease was signed, less than two weeks had passed. My wife and I always say that we are so blessed to have Robert and Lynn in our lives. Not only have they been the most perfect real estate agents, they have become true friends. We have recommended and will continue to recommend them to anyone who comes our way looking to buy, sell, or rent their home.

Peter & Juliet Choi, Morton Grove

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