Marcia has been my realtor for 3 different home transactions (2 as a buyer, 1 as a seller) and each time I have relied more and more on her judgment and professionalism, and trust her implicitly at every step of the process. I was a novice in the world of buying and selling a home; she was my go-to person throughout the whole process from the housing search to the financing, from the negotiating to the actual move in, and sometimes even beyond for refinancing and tax questions. Her experience and knowledge has been invaluable, and she has taken the time to explain the process to me in a way I can understand. If I have a question she can't answer, she has always been able to find me someone who can speak to it. She has always been on time for our appointments and makes herself available at all hours, which I can't say enough about after dealing with other agents in the home buying process. More important to me than the business aspect, Marcia understands that buying and selling a home is an emotional experience. No matter how much we look at the numbers, neighborhoods, room sizes, and upgrades, these are not the reasons we may fall in love with a place, and she has the patience and the insight to help me find what I am looking for in the perfect home, even if I don't know how to communicate it clearly! Sonya P. South Loop
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