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Stephanie | Customer Review

Customer Review -
I purchased my first home this past November, and I couldn't have found a better realtor- Steph Sullivan. She is absolutely amazing. Overall, she is a very trustworthy, thorough, knowledgable, kind realtor- and also a great negotiator! I would really recommend her to any homebuyer, as she will really put in the time with you and help you find the perfect home. Not only that, she'll continue to help you along even after you've closed! Here's a little summary about my experience: I began my home search over a year ago, and she answered every little question I had. When I decided I was finally serious about buying a home, Steph sat me down and walked me through every step of the way. She explained the process of homebuying and helped me set my expectations. Then the search began. She sorted through all the listings based on my criteria. I also did the same, and we would sit down and talk about each listing that either of us thought would be a good fit. We saw about 10 places on our first outing. She helped point out the positives/negatives about each place right after we left so it would be fresh in our minds. Afterwards, I narrowed it down to three places. Then the real analysis came. She sent me comparables, market research, and answered every question I got. I had a lot of questions... let's just say she was patient with me! She made sure the other agents were prompt at getting answers to me. Then came my first disappointment- I was in the negotiating process with a seller. It turns out the seller was really irrational and I decided to walk away. You would think Steph would be really frustrated with me, but she wasn't. She understood. We started from scratch again. We went out and saw another 8-10 properties. She was on vacation for a few days when I wanted to look at these properties. I told her I could just wait. But she insisted that I shouldn't and had her trustworthy co-worker go with me. She really is persistent! And I'm glad she was because I really fell in love with the condo I saw. We began negotiating and things went along smoothly. She got me a really great deal on the purchase, and made sure I got the best deal possible. She really wouldn't settle for less! She recommended a great lawyer (Dana Siragusa). And after 2 or 3 delays due to lender issues, I finally closed on my first home. Even after, she checked in with me every few days to make sure everything was going alright. She even sent me how-to videos when I didn't know how to work the water heater! I closed 4 months ago, and she still checks in every once in a while to see how everything is. She truly is a wonderful realtor, and someone I now consider as a friend. It's great to not only have an amazing realtor, but someone you can get along with- because you will spend A LOT of time with your realtor! Steph will go the extra mile for you, and that's really what you need in your home buying experience! Stephanie, Lakeview

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