We are writing to share with you our tremendous satisfaction with your company's services and the attention we received from Mark Miles throughout our recent home-buying process. We had been working with an agent from another firm when we clicked through your web site. Shortly thereafter, Mark contacted us and we decided to give him a try. Mark's professionalism, his attentiveness, and his concern for our valuable time quickly won us over and we began working only with him. Mark quickly developed an accurate vision of the home we were looking for. He focused our search. If we viewed a property with an undesirable feature, Mark took note and we never saw that feature at another showing. He took the time to get to know what we are about. Mark truly provided the core service we needed: He combined his insight about us as people with his knowledge of Chicago properties to find the right place for us in this huge market. Mark worked hard for us, not only in our search but through the contract process and closing. He provided valuable guidance, saving us time and money. Although our deal involved poor organization and preparation on the seller's side, Mark eased the process through all the bumps calmly and professionally. We love our condo and we are fans of Mark Miles. We plan to enthusiastically refer all of our friends and colleagues to him for their home-buying needs, and we will work with him again when we decide to move in four or five years. Thank you for an outstanding experience. We look forward to working with your company again. Sincerely,Lee Mueller & Marla Troth, South Loop
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