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Desire Bernard | Customer Review

Customer Review -
If someone asked me to describe Tokela Brown, I would have to say she is Reliable, Resourceful, Hardworking but most of all she is a Super-Agent. When I met Ms. Brown, my home had been on the market way to long, I had an absentee agent and my foreclosure date was fast approaching. I was stressed beyond belief and was sure the bank would take my home and I would end up owing an insurmountable amount of money. I cancelled my contract with my original listing agent and signed with Tokela. She came out the gate running. She marketed my home as a Short Sale. At the time I didn't know we could do that. My other agent hadn't explained all my options. Ms. Brown took the time out to explain what we needed to do and it all made sense. I went with her advice and the wonderful attorney she recommended to me. She kept me informed every step of the way. In about a month after she took over my listing, we had a signed contract. Next was tackling the other beast, the bank. At this point, the attorney Tokela recommended to me stepped in. This attorney worked diligently on my behalf. Between her and Ms. Brown, I felt like their only client. They always had time for my questions and concerns. Not one phone call went unreturned. My case was not an easy one, but they never wavered in helping me sell my home and avoid foreclosure. So many agents at that time turned away from such cases, but not Tokela. She was my virtual army of one. My home closed a day before it went on the auction block. I owed the bank nothing because of the excellent negotiating skills. I can never repay them for what they did for me in those months. They never let me feel ashamed that my home was in foreclosure. Tokela came in, took the reins and headed out to find a solution to my problem. She never allowed me to worry. She was so positive in everything. She set out to sell my home and avoid foreclosure and that is exactly what she did. I would recommend her to anyone. If someone is looking for an honest, reliable, straightforward, positive, hardworking agent; then Tokela Brown will always be your go to person. Desire Bernard, Chatham

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